Position:
IFS 7 Application Support Specialist - Techno/Functional
Location:
Remote
Overview:
Seeking an experienced IFS 7 Application Support Specialist
to provide both technical and functional support for IFS Applications 7. This role involves troubleshooting, user support, system maintenance, and ensuring smooth day-to-day operations of the IFS environment.
-
Provide end-user support, training, and documentation.
-
Manage user onboarding/offboarding and access controls.
-
Handle incident, problem, and request management through ticketing systems.
-
Perform system monitoring, maintenance, updates, and backups.
-
Support data integrity, reporting, and analysis.
-
Collaborate with technical teams and stakeholders to resolve complex issues.
-
Ensure SOX/audit control compliance.
-
Contribute to knowledge management and training materials.
- 7+ years hands-on IFS ERP experience (IFS Apps 7) .
-
Strong troubleshooting across functional and technical layers (front-end, service layer, backend).
-
Knowledge of manufacturing and supply chain processes (e.g., Discrete Manufacturing, Engineer-to-Order, Configure-to-Order, Procure-to-Pay, Plan-to-Produce, Shop Floor Reporting, Material & Resource Planning).
-
Familiarity with ITIL processes (Incident, Service Request, Change, Problem Management).
-
Solid understanding of database concepts (Oracle/SQL Server) and data extraction.
-
Excellent communication, analytical, and problem-solving skills.
-
Experience with IFS Cloud and ITSM tools (e.g., ServiceNow).
-
Exposure to Finance or Supply Chain modules.
-
Data migration experience.
